Complete Water Maker:
Due to our simple design and use of commercial quality parts and assembly methods, Cruise RO Water is proud to offer the best warranty in the water maker business.
SeaMaker Water Makers are guaranteed to be free of manufacturer defects and to perform within the stated specification for a period of three years (36 months) from the date of shipment to the original purchaser.
In the event of a defective component or failure during the term of the warranty, Cruise RO Water will inspect the defective part and repair or replace, with all the shipping charges being the responsibility of the purchaser to and from their location to our offices in Escondido, California.
As a condition of the warranty, the purchaser is responsible for conducting the recommended maintenance according to Cruise RO Water’s stated schedule of maintenance and operating their unit within the operational parameters outlined in the manual.
The warranty does not extend to parts that have failed due to misuse, improper installation and operations outside of those defined by Cruise RO Water. The warranty does not cover parts where the serial number has been removed or defaced and the warranty does not apply to the normally recurring consumable or wear and tear items as defined below:
Pre-filter elements 5 and 20 micron
- Activated carbon filter elements
- High pressure pump crankcase lubrication oil
- Boost pump diaphragm head
- High Pressure Pump Valves, Packing, and Ceramic Plungers
- RO Membranes
Cruise RO Water’s liability under this warranty shall be limited to repair or replacement of the Cruise RO Water water maker part at Cruise RO Water’s option. Under no circumstances shall Cruise RO Water be liable for consequential damages arising out of or in any way connected with the failure of the system to perform as set forth herein.
Water Maker Parts:
All water maker parts and accessories sold will have the standard manufacturers warranty with the warranty being handled by the part manufacturer.
CoolBlue Refrigeration Systems:
BORAMEL INC DBA TECHNAUTICS WARRANTS NEW EQUIPMENT TO BE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP FOR FIVE YEARS FROM PURCHASE DATE, EXCLUDING THE ELECTRONIC CONTROLER. THE ELECTRONIC CONTROLER HAS A LIMITED ONE YEAR WARRANTY FROM THE DATE OF PURCHASE. THIS WARRANTY DOES NOT COVER ANY MERCHANDISE OR COMPONENT THEREOF WHICH, IN THE OPINION OF THE COMPANY, HAS BEEN SUBJECTED TO NEGLIGENT HANDLING, MISUSE, ALTERATION, AN ACCIDENT, OR IF REPAIRS HAVE BEEN MADE WITH PARTS OTHER THAN THOSE OBTAINABLE THROUGH TECHNAUTICS.
PARTS OF COMPONENTS BEING CLAIMED FOR WARRANTY MUST NOT BE DISASSEMBLED OR ANY ATTEMPT MADE TO REPAIR THEM UNLESS APPROVAL IS GIVEN BY TECHNAUTICS. BREAKAGE OR DAMAGE RESULTING FROM INSTALLATION OR OPERATION NOT IN ACCORDANCE WITH TECHNAUTICS’ PUBLISHED INSTALLATION AND OPERATING INSTRUCTION ARE NOT COVERED BY THE WARRANTY.
TECHNAUTICS DOES NOT WARRANT EQUIPMENT AND ACCESSORIES NOT OF OUR MANUFACTURE, WHICH ARE WARRANTED BY THEIR RESPECTIVE MANUFACTURES, WHICH ARE EXTENDED TO THE PURCHASER THROUGH TECHNAUTICS.
ANY TECHNAUTICS PART OR COMPONENT COVERED BY THIS WARRANTY THAT IN OUR JUDGEMENT SHALL SHOW EVIDENCE OF A VALID DEFECT SHALL BE RETURNED TO TECHNAUTICS, FREIGHT CHARGES PREPAID.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR CONTINGENT OR CONSEQUENTIAL DAMAGES. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND IS LIMITED TO THE REPLACEMENT OF PARTS RETURNED TO THE FACTORY AND DETERMINED DEFECTIVE ON INSPECTION. FEES INCURRED BY UNATHOUTHORED REPAIRS WILL NOT BE PAID/REIMBURSED.
Electronic Parts Returns:
There are NO RETURNS on electronic parts.
Returns are accepted with a restocking fee of 20% of the item cost with the customer covering the outbound and return shipping, however there are no Returns on Electronic Parts.